FAQ

Eldercare Plus is an easy-to-use app made for caregivers and healthcare workers.
It helps manage patient records, improves communication, and keeps everything
up to standard, making caregiving simpler and more organized.

- Professional caregivers working in nursing homes or clinics.

- Healthcare providers seeking streamlined patient documentation tools.

- Caregivers managing elderly loved ones at home.

Yes, Eldercare Plus follows strict rules to protect data and healthcare records,
including GDPR standards, to keep patient information safe and private.

Simply open the app, sign up, and follow our in-app guide to set up your profile.
You can start with our Free plan or explore Premium options for advanced
features.

Eldercare Plus offers a flexible pricing model based on the number of patients you manage. We have several packages that differ only in the number of patients included, such as options for 25, 50, or 80 patients. Regardless of the package size, you get full access to all features—there’s no need to purchase functions separately. Every package comes with the complete set of advanced tools to make caregiving easier and more organized.

You can try Eldercare Plus free for 14 days before deciding which package suits your facility best.

Yes, we offer a 14-day free trial of our Premium plan so you can explore the full
capabilities of Eldercare Plus.

The app is compatible with iOS and Android devices, ensuring accessibility
wherever you are. A web platform is also available for desktop users.

We utilize end-to-end encryption and secure cloud storage to protect all user and
patient data. Your privacy and security are our top priorities.

We offer 24/7 customer support via email and chat. For more personalized help,
our team can provide training sessions for Premium users.

Yes, Eldercare Plus can integrate with various Electronic Health Record (EHR)
systems. Contact us for more details on integration capabilities.

You can reach us through:

- Email: [email protected]

- Phone: +49 89 72447447

- Or via our Contact Page